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SpatialNews.com Press Release


Wireless News - Business News - Feature Columns

Sagent and ESRI Partner to Provide Real-time Web Access

Accurate data access and spatial analysis improves quality of geographically based sales and marketing campaigns

MOUNTAIN VIEW, CA - June 26, 2000 - Sagent Technology Inc. (Nasdaq: SGNT), a leading provider of Real-time e-Business Intelligence solutions, today announced a strategic partnership with ESRI, the world's leading provider of geographic information systems (GIS) software, to deliver real-time access to third-party content using Centrus Real-Time(tm), Sagent's Web-based information service.

By incorporating Centrus Real-Time into ESRI's business applications, ESRI customers are now better able to improve customer service, increase revenues and reduce costs using the most accurate geographic, demographic and firmographic customer information available.

With this integration of a leading real-time information service and key GIS software, ESRI customers are better able to conduct precise market analysis, significantly reducing the cost and time involved in "start-to-finish" GIS projects that use spatial components, such as street addresses, ZIP codes, product registration codes and geographic coordinates. This will enable ESRI customers to significantly improve their cross-sell and up-sell campaigns, one-to-one marketing and direct marketing programs.

Sagent maximizes the accuracy and value of ESRI customers' and prospects' information by seamlessly verifying address information, incorporating value-added third-party demographic information and conducting spatial analysis. ESRI customers are now able to purchase data based on specific geographic regions, allowing them to conduct market analyses in the areas that are the most pertinent to their business.

Centrus Real-Time is used to solve a variety of industry-specific problems. In the telecommunications market for DSL loop pre-qualification, the telecommunications customers' proximity to the local exchange service is determined using Sagent's seamless geographic information service, enabling more precise and timely deployments of DSL service.

In the insurance industry, Centrus Real-Time is used to automate underwriting by gathering rating territory information for auto and home owners. In e-Business, address validation and verification is used to increase customer satisfaction by sending customers to the nearest brick-and-mortar location to pick up orders or making sure orders are delivered to the proper customer location.

"Accuracy of data and rapid data delivery are invaluable assets for businesses seeking to identify new market opportunities," said Jack Dangermond, president and founder, ESRI. "Sagent's ability to deliver comprehensive third-party customer and geography-specific data, combined with our proven GIS business applications, provides our customers with a powerful set of tools for identifying and analyzing appropriate markets to gain competitive advantages."

Sagent delivers the only open, scalable solution that addresses the complete life cycle for e-Business Intelligence, including development, production and ongoing management of a company's information assets. The Sagent Solution allows businesses to collect and analyze customer and operational data from existing systems and to incorporate the most current geographic, business-to-business and demographic information from third-party content providers in real time.

This information is then made available over the Web via a secure connection to create precise one-to-one marketing campaigns, identify profitable sales opportunities, and improve operational efficiencies.

About ESRI

For more than 30 years, ESRI has been the leading developer of geographic information system (GIS) software, with more than 300,000 clients worldwide. ESRI also provides consulting, implementation and technical support services.

In addition to its headquarters in California, ESRI has regional offices throughout the United States, international distributors in more than 90 countries, and more than 1,000 resellers and developers. ESRI's goal is to provide users with comprehensive tools to help them quickly and efficiently manage and use geographic information to make a real difference in the world around them. ESRI can be found on the Web at www.esri.com.

About Sagent Technology

Sagent Technology (Nasdaq: SGNT) powers more than 1,100 customer-driven organizations around the world and across such diverse industries as e-commerce, financial services, insurance, healthcare and telecommunications.

Sagent enables such market leaders as GE Capital, Sony Online Entertainment, MapQuest.com, Outpost.com, Ticketmaster, Kemper National Insurance, Royal & SunAlliance, United Healthcare, Siemens, BP Amoco, British Telecom and AT&T to win, retain and grow customers. Sagent retains strategic relationships with ADP, Advent, CommerceOne, Compaq, EDS, HAHT Software, IBM, Interpath, Microsoft and Siebel. Sagent is headquartered in Mountain View, California, and can be reached at http://www.sagent.com.

Sagent is a registered trademark of Sagent Technology Inc. All other trademarks are the property of their respective owners.

This press release contains forward-looking statements. There are certain important factors that could cause Sagent's future development efforts with ESRI to differ materially from those anticipated by some of the statements made above. Among these is the anticipation of the growth of certain market segments, the positioning of Sagent's products in those segments, the competitive environment in the software industry, dependence on other products, changes to operating systems and product strategy by vendors of operating systems, and the importance of new Sagent products.

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