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ArcFM GIS Software Will Spatially Enable Distribution Operations/Customer Information System; Miner and Miner to Provide Consulting ServicesRedlands, California-ESRI has announced an initiative to provide its ArcFM geographic information system (GIS) software to be integrated with the Open Utilities Customer Care and Distribution Automation Solution (Open Utilities) from Union Fenosa ACEX. Union Fenosa ACES USA Corporation is part of Union Fenosa ACES, a wholly owned software and professional services subsidiary of Union Fenosa. Located in Madrid, Union Fenosa is a global utility that serves 3,000,000 electric customers in the deregulated Spanish market and has investments and business operations in twenty-seven countries on five continents. Open Utilities is a complete integrated solution set for distribution operations and customer care management that includes comprehensive “best practices” consulting and implementation services for electric, gas, and water utilities. “We are excited to have the opportunity to collaborate with Union Fenosa ACEX, and we are especially enthusiastic about the benefits the integrated solution will provide for the energy market,” says Jack Dangermond, president, ESRI. “Whether it is a small market utility with under 100,000 customers or a large utility with more than four million customers, energy businesses looking to exploit the power of technology will benefit from the spatially enabled Open Utilities system.” Juan Benzal of Union Fenosa states, “With over forty installations of Open Utilities across nearly every continent, we believe that partnering with world-class providers of GIS through ESRI and Miner and Miner will ensure that our customers in North America get a solution that will more than meet the challenges and complexities of the new utility market environment.” As part of the initiative, Miner and Miner, a GIS consulting firm based out of Colorado, will provide software and services as well. “I am pleased that Miner and Miner is part of the solution,” says Jeff Meyers, president, Miner and Miner. “Integration of ArcFM with the Open Utilities product solution provides a real opportunity for utilities to take advantage of an end-to-end solution and presents a great business opportunity for the utility market.” Open Utilities is a robust, scalable, full-function solution designed for utilities. Open Utilities comprises two primary module sets: customer care and distribution automation. The distribution automation solution includes applications for outage management, work management, distribution preventive maintenance, and network control, all operating from a common asset Oracle database. ArcFM can act as the spatial technology component of this offering, giving users access to spatial functionality as part of their information technology solution. By spatially enabling Open Utilities, users can benefit from the use of spatial applications and data that can be deployed across the enterprise. Whether it is a customer service representative looking at a map of customer locations or an operations engineer performing a query to locate facilities that meet a given criteria, the ability to integrate spatial technology functionality within Open Utilities will provide a number of benefits to utilities. For more than thirty years, ESRI has been the leading developer of geographic information system (GIS) software with more than 220,000 clients worldwide. ESRI also provides consulting, implementation, and technical support services. In addition to its headquarters in California, ESRI has regional offices throughout the United States, international distributors in more than ninety countries, and more than 700 resellers and developers. ESRI’s goal is to provide users with comprehensive tools to help them quickly and efficiently manage and use geographic information to make a real difference in the world around them. ESRI can be found on the Web at www.esri.com. ESRI and the ESRI globe logo are trademarks of Environmental Systems Research Institute, Inc., registered in the United States and certain other countries; registration is pending in the European Community. GIS by ESRI and ArcFM are trademarks and www.esri.com and @esri.com are service marks of Environmental Systems Research Institute, Inc. Other companies and products mentioned herein are trademarks or registered trademarks of their respective trademark owners. www.esri.com
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