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SpatialNews Press Release

New Zealand Utility Company Implements ESRI GIS Solution ESRI, Eagle Technology Group, and Miner & Miner Provide Software, Data Conversion, and Consulting Services


Redlands, California-DELTA Utility Services Limited of Dunedin, New Zealand, has selected Eagle Technology Group to provide an ESRI geographic information system (GIS) and Miner & Miner’s energy applications. The solution will unify and modernize DELTA’s systems, ensuring cost savings and improved customer service.

DELTA is an asset management company that manages the electrical networks of Dunedin Electricity Ltd. With a customer base of nearly 70,000, Dunedin Electricity is one of New Zealand’s largest electricity distributors. Rated as New Zealand’s most effective network company with a delivery reliability of 99.99 percent, Dunedin Electricity manages more than 5,200 transformers and approximately 4,300 km of line, of which 20 percent are underground.

In 1999, Dunedin Electricity purchased the line business assets of another New Zealand utility, Central Electric Limited. This purchase resulted in DELTA acquiring a significant increase in assets to be managed, a larger area to cover, and a second GIS that was not compatible with its existing system. As a result, DELTA issued a request for proposals for a GIS vendor to develop an enterprisewide solution that integrated with asset management information systems, supervisory control and data acquisition (SCADA), field data access, and database management systems. Additionally, the system had to centralize information presently gathered at four locations across New Zealand-Dunedin, Cromwell, Queenstown, and Winton.

“The existing systems were fragmented, costly to maintain, and did not provide a single expansion path. Some of the GIS software was outdated and not compatible with our extensive Oracle based asset information database. Also, our remote capability was very limited,” says DELTA’s Business Services Manager Lindsay McLennan.

Facing all these problems was a tremendous challenge for DELTA, and they began a search for a vendor who could supply compatible software, hardware, data conversions, application implementation training, ongoing support, and project coordination.

“We wanted to establish a relationship with a GIS vendor who was committed to providing solutions to meet our future GIS requirements. Also, we needed a system that could be expanded to cope with other utility assets such as gas or water,” commented McLennan.

Eagle Technology Group, ESRI’s New Zealand distributor, approached DELTA with a solution. “We recommended ArcInfo 8, which will enable DELTA to make use of a single, integrated environment to manage and map multiple utilities. The software takes advantage of new standards in geographic data models, tools, and applications,” says Eagle Account Manager Peng Aik Lim. “As well as providing a platform for shared information, the database software enables utilities to integrate asset management with business processes. We sought assistance from United States software development and consulting company Miner & Miner to modify the ArcFM Energy and Designer products that suit DELTA’s requirements.”

Eagle proposed a GIS solution that implemented ESRI’s ArcInfo, ArcSDE, ArcPad, ArcView, and ArcFM along with Miner & Miner’s Designer software products. “When Eagle Technology demonstrated the ESRI solution, we could see immediately that it had potential. ArcFM provided a complete, out-of-the-box solution geared to the needs of utility end users. The software had good support, and Eagle has an extensive GIS client base in New Zealand,” stated McLennan. Future plans include DELTA utilizing ArcIMS to make online business-to-business transactions with suppliers and contractors. Currently the project is well under way and, according to Eagle, the new system is expected to be operational by the middle of next year.

Eagle Technology Ltd was established in 1969 and the Group was formed in 1984. The privately owned company has more than 170 employees with offices and service centers throughout New Zealand and a wholly owned subsidiary in Sydney. Eagle offers a diverse range of information technology solutions, and its customers include many of New Zealand’s leading corporations, local authorities, and government agencies, as well as international companies with sites in Australia and Asia. Eagle is the New Zealand distributor for ESRI and ERDAS GIS software products. For more information visit www.eagle.co.nz.

For more than 30 years, ESRI has been the leading developer of GIS software with more than 300,000 clients worldwide. ESRI also provides consulting, implementation, and technical support services. Headquartered in California, ESRI has regional offices throughout the United States, international distributors in more than 90 countries, and more than 1,050 business partners. ESRI’s goal is to provide users with comprehensive tools to help them quickly and efficiently manage and use geographic information to make a real difference in the world around them. For more information visit www.esri.com.

Miner & Miner (M&M) is a world leader in the development and implementation of GIS software for utilities. M&M products and services assist electric, gas, water, and wastewater utilities in increasing productivity, lowering costs, and improving services by allowing them to effectively manage spatial information. Founded in 1946 as a full-service electrical engineering firm, M&M has been an equity partner of ESRI since 1987. This partnership has enabled M&M to become the world’s leading developer of ArcInfo GIS applications for the utility industry. M&M services include implementation and customization of software to fit the needs of individual utilities. For more information visit www.miner.com.

ESRI, ArcView, and the ESRI globe logo are trademarks of ESRI, registered in the United States and certain other countries; registration is pending in the European Community. ArcInfo, ArcIMS, ArcSDE, ArcFM, ArcPad, and GIS by ESRI are trademarks and www.esri.com and @esri.com are service marks of ESRI. Other companies and products mentioned herein are trademarks or registered trademarks of their respective trademark owners.

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