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SpatialNews.com Press Release
myServiceForce.com's FieldMasterPro Now Available for Alltel Wireless Customers
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LITTLE ROCK, Ark. – Alltel Wireless, America’s largest network, today announced that myServiceForce.com’s FieldMasterPro™ is now available for small business customers using Windows Mobile 5.0 smartphones. The FieldMasterPro application offers a complete work order management solution for the field service industry that combines an Internet-based service and dispatch system with powerful wireless-based field technician work order completion services.
FieldMasterPro assists companies in field service industries such as HVAC, plumbing, building maintenance and appliance repair. This application is an inexpensive, turnkey software solution for management, field technicians and administration to remain in sync – improving overall productivity and efficiency enterprise-wide. The easy-to-use software features the ability to eliminate field technicians’ paperwork and immediately invoice customers resulting in efficient billing and improved cash flow. Furthermore, FieldMasterPro schedules customer service calls resulting in easy technician tracking and management. This application also provides programmable fields and simple methods to enter and manage work orders, which send wireless updates from dispatch to service technicians.
Additionally, FieldMasterPro enhances administrative time management and decreases paperwork through seamless integration with QuickBooks that allows users to sync information from their handheld device to their PC, eliminating time spent keying in data.
“Alltel Wireless wants to make our customers’ lives easier,” said Wade McGill, senior vice president of product management for Alltel Wireless. “With myServiceForce.com’s FieldMasterPro, our small business customers can now manage their businesses instantly and efficiently saving them valuable time and money.”
“FieldMasterPro affords small businesses the opportunity to compete with larger companies by decreasing paperwork and eliminating costly errors,” said Gary Rawding, president and CEO of myServiceForce.com. “We’re thrilled to team with Alltel Wireless, a leader in wireless innovation, and together offer this powerful software solution to its valued small business customers in field service industries.”
The software is available for $60 per month on all Alltel Wireless smartphones operating on Windows Mobile 5.0 including the Palm Treo 700wx and the UT Starcom PPC6700, both of which come equipped with e-mail, PIM, Bluetooth, a 1.3 megapixal camera and MP3 functionality. For more information, or to purchase FieldMasterPro and subscribe to the service, visit an Alltel retail store or log on to www.alltelsolutions.com.
Alltel Wireless offers exclusive features including "My Circle,” allowing customers to choose who they call for free – any 10 numbers, any network; Anytime Plan Changes, giving customers the flexibility to change their rate plan any time, without extending their contract; and Celltop, the exclusive, patent-pending technology offering customers an easier way to access, manage and organize a wide range of information already available on their phones.
Alltel (NYSE: AT) is owner and operator of the nation’s largest wireless network and has 12 million customers. For more information about Alltel, please visit www.alltel.com.
About myServiceForce.com
myServiceForce.com is an award-winning developer of service automation solutions that leverage the Internet and wireless technology. The company combines best-of-breed management software with full-function mobile devices to enable field service companies to improve productivity, reduce operating costs, increase revenue and enhance customer service by eliminating manual, paper-based processes, and creating real-time, on-site transactions. Founded in 2001 myServiceForce.com is headquartered in Malvern, Pa. For more information, visit myServiceForce.com
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