Proceed to GeoCommunity Home Page


SpatialNewsGIS Data DepotGeoImaging ChannelGIS and MappingSoftwareGIS JobsGeoBids-RFPsGeoCommunity MarketplaceGIS Event Listings
HomeLoginAccountsAboutContactAdvertiseSearchFAQsForumsCartFree Newsletter

Sponsored by:


TOPICS
Today's News

Submit News

Feature Articles

Product Reviews

Education

News Affiliates

Discussions

Newsletters

Email Lists

Polls

Editor's Corner


SpatialNews Daily Newswire!
Subscribe now!

Latest Industry Headlines
OGC Invites You to the Arctic Spatial Data Pilot Demonstration
Updated Maps on Induced and Natural Earthquake Hazards
Luminent Provides Cost Effective Solutions for PHMSA Pipeline Safety and Regulatory Compliance
USDA Invests $103 Million to Protect Lives, Property After Natural Disasters
AirMap Secures $26 Million to Accelerate Global Adoption of Airspace Management Platform for Drones

Latest GeoBids-RFPs
Cartography Training-VA
A & E Services-OR
Remote Sensing-UT
Surveying and Mapping-WA
GPS Locators-MN

Recent Job Opportunities

Recent Discussions
space syntax
DEM data for Israel
3D modeling Consultant
AVP to Style
Career Advice

SpatialNews.com Press Release

ASP Honors the Esri Support Website
Printer Friendly versionPrinter Friendly


The Association of Support Professionals (ASP) has included Esri in its award for the top ten support web sites of 2016. ASP is a reputable and nonbiased technical support website evaluation and ranking organization in the technical support industry. This marks the eighteenth year of the competition. Judges are vetted professional support website developers and consultants.

Esri’s new support site offers a streamlined interface that allows GIS professionals to access not only standard user assistance information including a knowledge base but also an entire crowdsourced collection of solutions from Esri's GeoNet community. In addition to new product-centered navigation, other new features help users find solutions to technical issues. Esri customers receive one year of standard support with the purchase of a qualifying software product license as part of the Esri Maintenance Program.

"What we were trying to do was create a pleasant and useful user experience that was integrated with the knowledge base and community," said Nick Frunzi, Esri's Chief Customer Officer. "It surfaces information as you're searching from across our resources. If you can't find what you need, you can easily create a support case or call us to talk to an authority on the subject from our support team."

Esri worked over the last year to redesign a support website that includes award-winning best practices. Launched on May 26, the new Esri support site provides improved online support for all users.

Visit Esri’s new support site at go.esri.com/pr-ASP.

Click here for more information on ASP’s Top Ten Support Sites of 2016.

About Esri 

Since 1969, Esri has been giving customers around the world the power to think and plan geographically. The market leader in GIS, Esri software is used in more than 350,000 organizations worldwide including each of the 200 largest cities in the United States, most national governments, more than two-thirds of Fortune 500 companies, and more than 7,000 colleges and universities. Esri applications, running on more than one million desktops and thousands of Web and enterprise servers, provide the backbone for the world's mapping and 




Sponsored by:

For information
regarding
advertising rates
Click Here!

Copyright© 1995-2014 MindSites Group / Privacy Policy

GeoCommunity™, Wireless Developer Network™, GIS Data Depot®, and Spatial News™
including all logos and other service marks
are registered trademarks and trade communities of
MindSites Group