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  • Kiva
  • City of Glendale

    At 13:15 on the 8th of November, 2000 a 6.5 magnitude earthquake occures on the Verdugo Fault, epicentered near the Burbank Airport. A magnitude 5.5 aftershock occured 9 November, 2000 at 09:30 AM. There was a total of 190 damaged structures reported. Glendale building inspectors deployed immediately and, using the KIVA remote inspector product on hand-held Sony Vaio picture book and HP Jornadas connected via CPDP, were able to log the inspected structures as red, yellow, or green tagged to the database in real time. The inspectors also entered the dollar damage amount and detailed comments about the nature of the damage.

    Officials for Glendale’s Building and Safety Section announced that the City has successfully rolled out one of the first complete wireless building inspection systems in Southern California. This system was based on an application developed by Utah-based Kiva and uses handheld computers operating on a wireless communications network. It was created to maximize resources and to offer more timely access to building permit and inspection information.

    City inspectors have traditionally utilized paper and desk administration methods to access documents. The new wireless system will allow inspectors, while in the field, to send and retrieve information directly from the City’s new permitting system. In addition to daily inspections, the system will assist workers with collecting and reporting damage statistics in the event of a major local disaster. The system was recently tested during a Los Angeles Countywide Emergency Operations drill during which it was demonstrated that City officials would be able to respond effectively even if the cellular communications network is crippled.

    The core system, developed by Kiva, is designed to connect various municipal functions like Planning, Public Works, Permitting and Neighborhood Services. This data warehouse resides electronically on the City Campus and is shared by City departments all over Glendale via a wide area network. In response partly to Glendale’s request, Kiva also created an Internet application (KivaNet) to make this data available to authorized users with an Internet connection. Inspectors in the field would not ordinarily be able to access this data unless they called or came back to the office to do the manual research.

    The KivaNet application allows the remote user to do a multitude of tasks such as adding results and annotation to inspection reports; researching ownership and permit information; and even creating and editing permits. The City of Glendale will phase in implementation of the product’s other functionality after it establishes business rules for E-commerce and a telecommuting policy for its employees.

    The success of this project has been largely due to close cooperation between the City’s business and technology experts and the various service/applications providers. By trying to foster a business partnership relationship between provider and client, each party’s stake in the development of the solution depended on the success of the other. This is why Glendale’s Building and Safety section was able to break new ground rapidly and maintain a stable production environment at the same time.


    • Structures Reported Damaged: 190
    • Structures Inspected - Red, 44 representing $46 miillion in damage
    • Structures Inspected - Yellow, 53 representing $3.5 miillion in damage
    • Structures Inspected - Red, 50 representing $92 K in damage
    • Total Damage - $50 miilion
    A running total of the damage dollar amounts was created from the KIVA database and forwarded to the L.A. County Emergency Operations Center.


    Neville Pereira
    Civil Engineer

    Kiva Contact:
    Marcus Walton

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